Traktor Kontrol Z2 - Scratch Disabled

wojcio
wojcio Member Posts: 4 Newcomer
edited October 22 in Traktor Software & Hardware

Hi,

I'm struggling to setup Traktor Kontrol Z2 + Scratch + 2 reloops turntables. The setup was working like 2 years ago, but I havent been using it since then and I installed on two new Windows 10 machines. Both have same problem - 'Scratch Disabled'. Running Setup Wizard did not helped at all, I also tried brand new timecode vinyl - no luck.

Tried changed the RCA cable but it seems the signal is going in. I just cant convince Traktor to calibrate/read the timecode. Any ideas what I might be missing or how to troubleshoot it further? Is there a way to disable/enable scratch/timecode?

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Best Answers

  • pARty_bOy
    pARty_bOy Member Posts: 143 Pro
    edited June 2 Answer ✓

    my settings in windows show Kontrol Z2 (ASIO), did you install the kontrol Z2 ASIO drivers? did you activate traktor in native access?
    check RCA is connected to Phono inputs ,check ground cables, z2 switch to Phono/line inputs
    check the manual maybe you missed something https://www.native-instruments.com/fileadmin/ni_media/downloads/manuals/traktor/traktor_kontrol_z2_setup_guide_english.pdf

  • wojcio
    wojcio Member Posts: 4 Newcomer
    Answer ✓

    Hi,

    Thanks your answer. Yep, I did all of those already. Seems Native access already took care after the update.
    I assume RCA are good, as working other devices and other RCA did not change anything. Same with ground and switching phono/line (I can hear time-code on pass-through phono).

    obraz.png



    Anyway what make me wonder tho is outcome of Setup Wizard. It looks wrong:

    obraz.png

    It shows external mixer like it would not detect Traktor at all, while the instruction is showing different setup (internal mixer + Kontrol Z2).

    obraz.png

    Can anyone confirm how does it looks on your end? Also any ideas how to convince Traktor/SetupWizard to actually detect Kontrol Z2 as expected? I assume this might be the issue.

  • wojcio
    wojcio Member Posts: 4 Newcomer
    Answer ✓

    Ok, I found the issue - I was able to replicate it on two windows 10 machines.

    Installing only drivers and native access did not helped - I was trying this multiple times with different setup (device connected/not connected, restart etc.)

    What seems to actually helped was the fact I installed Controller Editor as per last point of:

    https://support.native-instruments.com/hc/en-us/articles/210275045-My-Traktor-Controller-is-Not-Recognized

    Odd. Anyway it's working now.

Answers

  • pARty_bOy
    pARty_bOy Member Posts: 143 Pro
    edited June 2 Answer ✓

    my settings in windows show Kontrol Z2 (ASIO), did you install the kontrol Z2 ASIO drivers? did you activate traktor in native access?
    check RCA is connected to Phono inputs ,check ground cables, z2 switch to Phono/line inputs
    check the manual maybe you missed something https://www.native-instruments.com/fileadmin/ni_media/downloads/manuals/traktor/traktor_kontrol_z2_setup_guide_english.pdf

  • wojcio
    wojcio Member Posts: 4 Newcomer
    Answer ✓

    Hi,

    Thanks your answer. Yep, I did all of those already. Seems Native access already took care after the update.
    I assume RCA are good, as working other devices and other RCA did not change anything. Same with ground and switching phono/line (I can hear time-code on pass-through phono).

    obraz.png



    Anyway what make me wonder tho is outcome of Setup Wizard. It looks wrong:

    obraz.png

    It shows external mixer like it would not detect Traktor at all, while the instruction is showing different setup (internal mixer + Kontrol Z2).

    obraz.png

    Can anyone confirm how does it looks on your end? Also any ideas how to convince Traktor/SetupWizard to actually detect Kontrol Z2 as expected? I assume this might be the issue.

  • wojcio
    wojcio Member Posts: 4 Newcomer
    https://community.native-instruments.com/discussion/comment/157531#Comment_157531

    BTW, I cannot find ASIO drivers for Z2 - where did you get those from?

  • wojcio
    wojcio Member Posts: 4 Newcomer
    Answer ✓

    Ok, I found the issue - I was able to replicate it on two windows 10 machines.

    Installing only drivers and native access did not helped - I was trying this multiple times with different setup (device connected/not connected, restart etc.)

    What seems to actually helped was the fact I installed Controller Editor as per last point of:

    https://support.native-instruments.com/hc/en-us/articles/210275045-My-Traktor-Controller-is-Not-Recognized

    Odd. Anyway it's working now.

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