NA plugins in Demo Mode

MEGCLECTIC MUSIC
MEGCLECTIC MUSIC Member Posts: 49 Member
edited October 22 in Native Access

Why is NA all of a sudden showing me this option in Logic when I click on a certain plugin? Some of my plugins I can’t open because they’re in Demo Mode, but installed. I have an Apple Mac M2 with MacOs Ventura 13.6.

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Best Answer

  • PoorFellow
    PoorFellow Moderator Posts: 4,919 mod
    Answer ✓

    Please do not spam the forum with multiple threads or posts on same topic no matter how frustrated that you are .

    I have deleted you other thread.

    Trust me , I don't think it neither OK nor funny in anyway that someone like you are struck with apparently more issues over time. But I also have to say that I don't think it OK that you think that you do not need to follow up when / if people do try to help or assist , e.g. here .

    With respect to your present issue then the only thing that I could offer would be some standard trouble-shooting pages. So my advice would be that you take advantage of the fact that N.I. has begun to offer chat support on some issues , at least in the day time (alternatively wait for someone else to respond here) :

    Please contact N.I. Native Access and Installation Support

    At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in , at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't , that ought to bring you on to either chat with human or open a ticket.

    There has been introduced chat support for Native Access assistance (at least daytime on normal work days) :

    Please refer to the page : How to get in touch with our Customer Care

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 4,919 mod
    Answer ✓

    Please do not spam the forum with multiple threads or posts on same topic no matter how frustrated that you are .

    I have deleted you other thread.

    Trust me , I don't think it neither OK nor funny in anyway that someone like you are struck with apparently more issues over time. But I also have to say that I don't think it OK that you think that you do not need to follow up when / if people do try to help or assist , e.g. here .

    With respect to your present issue then the only thing that I could offer would be some standard trouble-shooting pages. So my advice would be that you take advantage of the fact that N.I. has begun to offer chat support on some issues , at least in the day time (alternatively wait for someone else to respond here) :

    Please contact N.I. Native Access and Installation Support

    At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in , at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't , that ought to bring you on to either chat with human or open a ticket.

    There has been introduced chat support for Native Access assistance (at least daytime on normal work days) :

    Please refer to the page : How to get in touch with our Customer Care

  • MEGCLECTIC MUSIC
    MEGCLECTIC MUSIC Member Posts: 49 Member

    Thank you for getting back to me and I was not aware there were multiple threads posted about the subject I was talking about. I posted the second thread because I wanted to include pictures in my post and I didn't do that in the previous thread. No disrespect, but I do follow up with people who try to help and assist me in my issues. I don't visit the board everyday, so sometimes I don't see comments or answers to my questions until days or weeks later, but when I see them, I make sure to show my appreciation. A lot of my issues have been solved including the demo issue. Thank you for your response in this matter and have a good day.

  • PoorFellow
    PoorFellow Moderator Posts: 4,919 mod
    https://community.native-instruments.com/discussion/comment/152728#Comment_152728

    I am glad to learn that a lot of your issues have been solved. And thank you very much for returning to report that you had the issues fixed (nice to know for people that spent time trying to help)(though I presume that it was support that fixed your issues this time) 🙂

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