What am I supposed tp do with your idiotic NA nonsense

Jeremy,

I'm sure you believe what you are saying. I nthink you understad . Your company has reached the level below incompetency . Although it's customer service has been close to pitiful for years and is the laughing stock of every user, compared to an arturia or a UAD, this ;level has become incomprehensible. Native access, every time you add a serial code for a third party program , like the free blueprint programs, NA just goes off the rails. I uninstall and reinstall NA, NTK daemon, I use the NI uninstall tool. I remove everything I can find. It have now spent 3 day mind you, three days trying to get NA to work, I will never install another third party serial code program into it. each time it causes me three lost days. I have completely removed both NA 2 and NTK Daemon . When I completely reinstall both. It i still says it can't find NTK daemon, which is right there. still requests my login several times to no avail and then says it cant determine NTK demon, which is right there, I restart is requested, I run as administrator, non administrator and so on. I have invested thousands of dollars in both software and hardware, including a KK keyboard. maschine, tons of software and tons of NKs presets from third party developers and the NKS user group. I simply am unable to write to them without completing losing my sanity. So if you still work for them, perhaps you can help. I currently am without NA at al. Perhaps I'll just start your entire screwed up and sadistic way fo treating your long term customers who have played by the rules only to be treated like this. So I officially give up. I will no longer waste days on this idiocy. I will simply use what I have , not reinstall NA and gradually move on from your horrendous company. I suppose they're busy with the PA and izotope merger and ne owners that you simply dont have time to the actual cre of your customers. I am beyond disgusted, you have always been a reasonable fellow. I don't know if you only have a staff of one in LA now and berlin doesn't care less. But I am a real person. I cannot afford to soend 3 or 4 or more full time days doing this idiotic repetitive stupid work for such a joke of a company that can' even fix the installer to its entire system. It's such a insult to your users. Such utter distain and disrespect for us will come back to get you, I'm sure. I am sure that I am far from alone in this.

Steven Kaufman