I just opened a project in Logic today and realized that Kontakt 7 was running in Demo mode. I clicked on "Activate", Native Access opened, but nothing happened - still Demo mode. So I closed and re-opened Native Access to check if there was a Kontakt 7 update or something else. Nothing. So I re-downloaded Kontakt 7, hoping the problem would go away. Nothing changed. I got a notification that there's an update for Native Access, so I updated to 3.9.0. And that's where things got really bad.
As soon as I opened the updated version of Native Access, half of my NI products showed as "Demo" and a lot of products appeared to not even be installed (although they are). I own Komplete 14 Ultimate, so there a quite many. Kontakt 7 was one of those "not installed" products, too, but I could open it, unfortunately again with the message that I'd have to activate it.
Can someone from the NI please reach out to me, I'm in the middle of a project (composing for a documentary) with a deadline, so I NEED THIS TO WORK ASAP.
And yes, I granted all NI apps full disk access, I restarted my mac, I tried using the standalone apps (same problem), I tried using Kontakt 6 (same "Demo mode" problem), etc.
Please, I'm really desperate...