Native Access 3.9.0 installed but not opening on MacOs Big Sur 11.7.10 (Intel)

Crunchy · 2024-03-07T00:25:02+00:00

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I installed Native Acces 3.9.0 on macOs Big Sur but the app "quit unexpectedly" every time before even opening. I tried uninstalling everything and then tried a fresh install after restarting the computer but the problem persists.

Trying to reopen the app gets me the following error message in Terminal, but I don't understand what it means and what I could do to fix it . Help would be greatly appreciated

Here is the message in terminal :

/Applications/Native\ Access.app/Contents/MacOS/Native\ Access ; exit;

username@MacB ~ % /Applications/Native\ Access.app/Contents/MacOS/Native\ Access ; exit;

[2294:0307/011256.525228:ERROR:node_bindings.cc(152)] Fatal error in V8: v8::Template::Set Invalid value, must be a primitive or a Template

zsh: segmentation fault /Applications/Native\ Access.app/Contents/MacOS/Native\ Access

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Accepted answers

Jeremy_NI

Hey there, the Native Access team is aware of the issue, you can see Hayo's reply there: https://community.native-instruments.com/discussion/27432/why-my-native-access-3-9-0-not-starting-on-mac-os-intel-11-7#latest

Please contact support here: https://bit.ly/NI_support_NA

I'll close this thread and invite you to comment in the other one if needed.

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CaptClayCrash

You're not the only one. I have experienced the same frustrating loop. I hope we get an answer soon.

pscottm

Same exact problem here.. Spent hours fiddling with it and gave up. Filed a support ticket.

Jeremy_NI

Please contact support here: https://bit.ly/NI_support_NA

I'll close this thread and invite you to comment in the other one if needed.

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