Can't download old software with Native Access?

Wanny Member Posts: 4 Newcomer

Many years go I bought a Samson MIDI keyboard and it came with licenses for NI software and content, namely:

  • KOMPLETE ELEMENTS MK2 for Samson Audio

And I have also added the following products:

  • POWERED BY REAKTOR - Mikro Prism Xmas Special
  • POWERED BY REAKTOR - Reaktor Factory Selection

In the case of KOMPLETE ELEMENTS I can't download it from Native Access. The content appears in the list after enabling the "Show discontinued products" option, but it has the "Locate" button... and how can I locate something I haven't downloaded?

In the case of the other 2 products, they don't even show up in the list :/


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