KOMPLETE ELEMENTS MK2 - How to activate

Dflint
Dflint Member Posts: 8 Newcomer
edited April 5 in Komplete General

New PC requiring a complete reinstall.

Support has informed me that KOMPLETE ELEMENTS MK2 is no longer supported which explains why it's no longer listed in my Native Access list of products purchased.

However Support was nice enough to send me a link allowing me to download Elements.

Installed fine but it is in Demo mode.

Service Center is long gone so how to I activate this with my serial number?

Thanks in advance.

Best Answer

  • Monochrome
    Monochrome Member Posts: 659 Guru
    edited April 5 Answer ✓

    In Native Access (2), activate "Show discontinued products" under "Legacy Products" in the Settings menu.

    See if you can then register your serial number via "Add Serial". If not, then you may be out of luck.

Answers

  • Monochrome
    Monochrome Member Posts: 659 Guru
    edited April 5 Answer ✓

    In Native Access (2), activate "Show discontinued products" under "Legacy Products" in the Settings menu.

    See if you can then register your serial number via "Add Serial". If not, then you may be out of luck.

  • Dflint
    Dflint Member Posts: 8 Newcomer

    And that worked.

    Thanks very much!

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