Komplete Kontrol MK3 49 Not functioning correctly!

SJRocks
SJRocks Member Posts: 7 Member
edited October 2024 in Komplete Kontrol

SPECS:

Mac Studio M2 Chip

Sonoma 14.3.1

I can open Komplete Kontrol or Kontakt 7 as a standalone on my Mac and I can go ahead and use the hardware to select and go through the different banks, like Melted Vibes for example. Once I load the sound however, the keyboard doesn't function at all! Anyone else have this issue?

Best Answer

  • SJRocks
    SJRocks Member Posts: 7 Member
    Answer ✓

    Strange... I reset the Mk3 to factory settings from the settings tab on the keyboard and it works now...

Answers

  • reffahcs
    reffahcs Member Posts: 848 Guru

    Sounds like it might be USB-C again.... Try using a USB-C hub in between the keyboard and your Mac Studio. You may need to supply additional power to the keyboard as well if your hub isn't powered.

    Also checkout this thread for additional info.

    https://community.native-instruments.com/discussion/26685/kompletekontrol-mk3-s49-will-not-display-plugins-in-browser-on-keyboard


  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod

    It could also be a Sonoma bug - support for Sonoma is shipped for Kontakt 7, and coming soon for KK3 and KSMK3.

    When you say it doesn't function at all, is it sending MIDI? What is displayed on the screen? What are your audio drivers set to? etc @SJRocks

  • SJRocks
    SJRocks Member Posts: 7 Member
    edited February 2024
    https://community.native-instruments.com/discussion/comment/134721#Comment_134721

    Lets Say I open up Empire Breaks... I can load everything on the MK3 and rifle thru the presents and sounds and change the paramaters. But when I press on the keys it doesn't play anything. just silence. The little keyboard at the bottom of the standalone Kontakt screen doesn't show the keys getting pressed down. I can press the little keyboard in Kontakt with my mouse however and it shows the lights above my MK3 keys flash so signal is getting thru... I've had nothing but a nightmare with this keyboard and it's basically a giant paperweight that I spent almost 1000 dollars on.

  • SJRocks
    SJRocks Member Posts: 7 Member
    Answer ✓

    Strange... I reset the Mk3 to factory settings from the settings tab on the keyboard and it works now...

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod

    I still have a question: are you plugged directly in to the USB-C port on your computer, or via a USB-C hub?

    You may see random issues if doing the former, but not so if doing the latter.

  • reffahcs
    reffahcs Member Posts: 848 Guru

    Wondering if this was a MIDI 2.0 / 1.0 issue?

    Either way, glad you got it sorted.

    Best of luck on your musical journey.

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod

    Most likely one of those two issues, indeed.

  • mykejb
    mykejb Moderator Posts: 1,817 mod
    edited February 2024

    @SJRocks If you're using KK or Kontakt make sure that the MK3 is enabled for MIDI input in the Options (Kontakt) or Preferences (KK) MIDI settings. It's not enabled by default. If it's not enabled you get the situation you're in - the browser works but you can't actually play anything.

  • SJRocks
    SJRocks Member Posts: 7 Member

    Last time I was actually plugged directly into the Mac Studio.

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod

    If you were plugged in directly, try a USB-C hub instead and see if that resolves the issue.

  • chompish
    chompish Member Posts: 1 Newcomer
    https://community.native-instruments.com/discussion/comment/135232#Comment_135232

    This worked for me, too. Thanks for saving me from buying a USB-C hub.

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod

    I would still recommend doing so. The USB-C issue with certain computers is sporadic and random.

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