black screen kontakt 7

Rainer
Rainer Member Posts: 4 Newcomer
edited October 2024 in Kontakt

I have the same issue described in the following entry: https://community.native-instruments.com/discussion/8799/black-screen-kontakt-7

The described solution refers to windows computers, but I am running an Intel (I7) IMac with Sonoma 14.1.2 (Graphics: AMD Radeon R9 M295X 4GB).

How can I solve the problem? I just bought the update to Kontakt 7

Best Answer

  • Rainer
    Rainer Member Posts: 4 Newcomer
    Answer ✓

    The problem described also applies to Guitar Rig 6.

    The procedure described below worked for me (Mac OS 14.1.2, Sonoma). The solution works both with the standalone version and when used as a plugin in Ableton Live (11.3.13)

    1. Create a shell script by opening a text editor and entering the following lines:

    #!/bin/bash

    export QSG_RHI=1

    export QSG_RHI_BACKEND=opengl

    "/Applications/Ableton Live 11 Suite.app/Contents/MacOS/Live"


    2. Save the text file in any folder, e.g. with the name Start_Live.sh

    3. Execute the following terminal command to make the created shell script executable:

    chmod a+x Start_Live.sh

    4. Open a Finder window and navigate to the folder in which you have saved your shell script. Right-click on the shell script and select "Open with..."

    5. Select the last option displayed from the pop-up window: "Other..."

    6. In the window that opens, first select the option "Activate: All programmes" and select the "Always open with" option

    7. Select the Terminal app from the Applications/Utilities folder

    8. You should now be able to start the shell script in a Finder window with a double-click.

    9. This solution described above works for the plugin version in Ableton Live

    10. If you want to achieve the same for the standalone version, instead of starting Ableton Live, you only need to start Kontakt in the shell script:

    #!/bin/bash

    export QSG_RHI=1

    export QSG_RHI_BACKEND=opengl

    "/Applications/Native Instruments/Kontakt 7/Kontakt 7.app/Contents/MacOS/Kontakt 7"

Answers

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,296 mod

    It is still a graphics adapter issue.

    If your graphic adapter does not support some requirements, KONTAKT will open with a black window and will not function.

    It doesn't seem to have a clear solution. Check some relative posts here.


  • Rainer
    Rainer Member Posts: 4 Newcomer
    Answer ✓

    The problem described also applies to Guitar Rig 6.

    The procedure described below worked for me (Mac OS 14.1.2, Sonoma). The solution works both with the standalone version and when used as a plugin in Ableton Live (11.3.13)

    1. Create a shell script by opening a text editor and entering the following lines:

    #!/bin/bash

    export QSG_RHI=1

    export QSG_RHI_BACKEND=opengl

    "/Applications/Ableton Live 11 Suite.app/Contents/MacOS/Live"


    2. Save the text file in any folder, e.g. with the name Start_Live.sh

    3. Execute the following terminal command to make the created shell script executable:

    chmod a+x Start_Live.sh

    4. Open a Finder window and navigate to the folder in which you have saved your shell script. Right-click on the shell script and select "Open with..."

    5. Select the last option displayed from the pop-up window: "Other..."

    6. In the window that opens, first select the option "Activate: All programmes" and select the "Always open with" option

    7. Select the Terminal app from the Applications/Utilities folder

    8. You should now be able to start the shell script in a Finder window with a double-click.

    9. This solution described above works for the plugin version in Ableton Live

    10. If you want to achieve the same for the standalone version, instead of starting Ableton Live, you only need to start Kontakt in the shell script:

    #!/bin/bash

    export QSG_RHI=1

    export QSG_RHI_BACKEND=opengl

    "/Applications/Native Instruments/Kontakt 7/Kontakt 7.app/Contents/MacOS/Kontakt 7"

  • SKYLOWWW
    SKYLOWWW Member Posts: 2 Newcomer

    Hello! I appreciate your help but I don't know if your lines of code will work for everyone. I'm personally on Fl studio and I was wondering how to make your code work for this software. Hoping for an answer from you, have a nice day! 

  • Rainer
    Rainer Member Posts: 4 Newcomer

    Hi, I've done this procedure with Ableton Live and Appel's Logic and it worked for both.

    I don't own FL Studio myself, so I can't say for sure if it will work. Basically, it's just a matter of making sure that in the operating system process from which FL Studio is started, the two environment variables


    export QSG_RHI=1

    export QSG_RHI_BACKEND=opengl


    are set.


    I assume that this will also be the case for FL Studio. In the script I have shown, you only need to insert the call for FL Studio at the point where Ableton Live is called. It's best if you just try it out.

  • Rainer
    Rainer Member Posts: 4 Newcomer

    The following script worked with the trial version of FL Studio:

    #!/bin/bash

    export QSG_RHI=1

    export QSG_RHI_BACKEND=opengl

    "/Applications/FL Studio 21.app/Contents/MacOS/OsxFL"

  • bosone
    bosone Member Posts: 39 Member
    edited June 2024

    I have now the very same problem in windows 10.

    everything worked smoothly until some weeks ago.

    yesterday evening i was opeing RAUM and it shows only a black windows. the same happens with flair, choral, guitar rig 6 and probably others but i did not tested everything.

    i have directx 11.2 as indicated by system information.

    i treid to reinstall through native access without success. I have everything updated and i've K14CE

    I have the same behaviour in cakewalk, maschine software and in Guitar rig 6 standalone. guitar rig 5 is working fine.

    i did not change anything, except maybe some window update, but it stated it was a security update.

    help, please!

This discussion has been closed.
Back To Top