Native Access installation ok but don't run Windows 7

Krocell · November 2023

Hi !

I bought a Komplete 6 bundle with license Ok, installed it on my Rhizome machine (running windows 7).

The installation is ok but not possible to get the offline activation file. I did download the compatible version of N. Access, installation ok but when I launch it nothing happens.

I did make the C++ update, without effect and start in debug mode, but it refuse to open the NA windows.

Any idea about that ?

Thanks a lot

Vocalpoint · November 2023

Suggest you file a ticket with NI Support.

Komplete 6 is from circa 2009 and chances of any of it working in 2023 is slim - especially with Native Access 1.14 - which did not even exist back then.

I believe back in 2009 - authorization was done by an app called Service Center. Or even possibility some process older than Service Center - it was a very long time ago.

VP

Sunborn · November 2023

Minimum requirements are:

Windows 10, 11 (latest Service Pack, 32/64-bit), Intel Core i5 or equivalent CPU, 2 GB RAM.

PoorFellow · November 2023

https://community.native-instruments.com/discussion/18172/native-access-installation-ok-but-dont-run-windows-7

Have no idea if what you want to do is even possible , but since you do not state the Native Access version that you use then you should not expect anything over Native Access 1 to work. Also it can be difficult to clean registry and drive enough from a previous version of Native Access to get the installer to install without any problems. All I can give you is a link to N.A: 1 , if that does not work then alas I have no other help to offer ! :

Native Access Legacy Installers for Older Operating Systems : https://support.native-instruments.com/hc/en-us/articles/360000407909-Native-Access-Legacy-Installers-for-Older-Operating-Systems

Direct Windows download here: https://www.native-instruments.com/fileadmin/downloads/Native_Access_Installer_211108.zip

Krocell · November 2023

Thanks a lot for your answer

The NA version is 1.14.1 indicated for Windows 7 and windows 8 (on that page: support.native-instruments.com/hc/fr/articles/360000407909-Programmes-d-installation-Native-Access-pour-systèmes-d-exploitations-anciens)

I'll try with your link

Vocalpoint · November 2023

Suggest you file a ticket with NI Support.

Komplete 6 is from circa 2009 and chances of any of it working in 2023 is slim - especially with Native Access 1.14 - which did not even exist back then.

I believe back in 2009 - authorization was done by an app called Service Center. Or even possibility some process older than Service Center - it was a very long time ago.

VP

PoorFellow · November 2023

https://community.native-instruments.com/discussion/comment/104733#Comment_104733

Just be sure to clean registry and drive for all previous traces of Native Access and NTKDaemon prior to installing the old version ! Someone else reported good result using the N.I. registry tool but else try Revo Uninstaller pro Free Trial and the Forced Uninstaller function !

Native Access installation ok but don't run Windows 7

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