Contact with native instruments

Miklos

Hello Guys!

anyone of you know how could i contact with a NI member of the team customer services for example? , l purchased the traktor pro 3 and i can’t use it at all as doesn’t support interface what i want to use then i would asking a refund!

the emails they’re doesn’t working and i haven’t got fax machine to use that number

Monochrome

NI has a Support area here:

• https://support.native-instruments.com/hc/en-us

However, note that already registered products, already opened software boxes or download versions of a product cannot be refunded.

Instead, you could (possibly) re-sell it - here is more information on how it works:

https://community.native-instruments.com/discussion/1445/all-you-need-to-know-about-license-transfer

And here is a dedicated thread:

https://community.native-instruments.com/discussion/62/buy-sell-trade

Monochrome

NI has a Support area here:

• https://support.native-instruments.com/hc/en-us

However, note that already registered products, already opened software boxes or download versions of a product cannot be refunded.

Instead, you could (possibly) re-sell it - here is more information on how it works:

https://community.native-instruments.com/discussion/1445/all-you-need-to-know-about-license-transfer

And here is a dedicated thread:

https://community.native-instruments.com/discussion/62/buy-sell-trade