I need to merge two accounts
I purchased NI Komplete 14 and created a new account then realized I had a account from when I purchased my maschine and Kontrol but I haven’t use them in years so now I’m getting back into things I want all my packages in one account I have sent a few emails and no response.
Best Answer
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For this matter, the best (and only) way is to reach out to our support. They have the ability to merge double accounts. You can contact our team here: https://bit.ly/n1registr
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Answers
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For this matter, the best (and only) way is to reach out to our support. They have the ability to merge double accounts. You can contact our team here: https://bit.ly/n1registr
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Or just transfer licences from one account to another.
1) Ask for licence Transfer from Account 1 using NI web page.
2) You will receive Licence Transfer Code.
3) Import licences to Account 2 using Licence Transfer Code.
4) Licences will be moved from Account 1 to Account 2.
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No ! Account issues are handled exclusively by account support ! Use this link N.I. Purchase and Account Support to contact Account support ! If link doesn't open then try another browser of another another device !
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