I need to merge two accounts

Starrbeats
Starrbeats Member Posts: 4 Newcomer
edited January 23 in Native Access

I purchased NI Komplete 14 and created a new account then realized I had a account from when I purchased my maschine and Kontrol but I haven’t use them in years so now I’m getting back into things I want all my packages in one account I have sent a few emails and no response.

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Best Answer

  • Nico_NI
    Nico_NI Administrator Posts: 1,134 admin
    Answer ✓

    For this matter, the best (and only) way is to reach out to our support. They have the ability to merge double accounts. You can contact our team here: https://bit.ly/n1registr

Answers

  • Nico_NI
    Nico_NI Administrator Posts: 1,134 admin
    Answer ✓

    For this matter, the best (and only) way is to reach out to our support. They have the ability to merge double accounts. You can contact our team here: https://bit.ly/n1registr

  • Kubrak
    Kubrak Member Posts: 2,461 Expert
    edited January 23

    Or just transfer licences from one account to another.

    1) Ask for licence Transfer from Account 1 using NI web page.

    2) You will receive Licence Transfer Code.

    3) Import licences to Account 2 using Licence Transfer Code.

    4) Licences will be moved from Account 1 to Account 2.

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