Maschine & Komplete Kontrol Missing Icon Pictures HELP!!

Starrbeats Member Posts: 4 Newcomer
edited January 23 in Native Access

I just purchased Komplete 14 and I have spent a lot of money to be having these issues it is my first time buying NI Komplete and I would really like to enjoy my new products I have seen a lot of comments on this PLEASE FIX!!!! whatever it is NI....


  • Nico_NI
    Nico_NI Administrator Posts: 1,134 admin

    Hey @Starrbeats, check out our dedicated troubleshooting article and let us know if it helps.

    👉 Thumbnail Picture Icons are Missing in the Komplete Kontrol / Maschine 2 Browser

  • Starrbeats
    Starrbeats Member Posts: 4 Newcomer
    edited January 24

    I tried that method it’s a hit and miss works on some not on others I have two Mac pros my 2012 intel it all installs fine it’s just on my 2021 M1 the icon MST don’t download or populate in the Shared NI images when I open komplete or maschine something is definitely wrong on the M1 side between your installer thanks for your help and input though but at this point I’m still without icons images on expansions installer M1 Apple just sent out and update and that still didn’t fix it

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