Kontakt 7 Factory Library "the instrument belongs to a library that not installed" error message

12467

Answers

  • Studio Bonn
    Studio Bonn Member Posts: 2 Member

    Now it works...got the .iso-download in 6 minutes and do the rest like described on page 1 (incl. how to mount an .iso on Windows, etc... ) by Jeremy_NI.

    But nevertheless I quit with NI. Komplete 14 will be my last. There is nothing more to expect in future collections, only a few new sounds in new clothes, most of them obsolete...

    Maybe some single products, like the Guitars, but thats all...

  • StianDH
    StianDH Member Posts: 7 Member

    Hi. I'm having the same problem. But none of these solutions worked. I cannot use Factory Library 2, I always get "This instrument belongs to a library that is not installed.."

  • StianDH
    StianDH Member Posts: 7 Member

    I have tried downloading the iso a couple of times, but get "Failed - Network error" every time. Now awaiting reply from NI Support.

  • StianDH
    StianDH Member Posts: 7 Member

    Got a link from NI support for a copy of the iso, but got the same problem there: Failed - Network error. Now I really don't know what to do. How about an update for the Factory Library 2?

  • Syncopator
    Syncopator Member Posts: 27 Member
    https://community.native-instruments.com/discussion/comment/48628#Comment_48628

    I've literally tried 10 or 11 times. Tried Safari, tried Firefox. The download fails every time.

  • Dean D
    Dean D Member Posts: 6 Member

    I also have the same problem - "... library not installed currently" with Factory Library 2. I am still attempting to download the iso - it failed first time after an hour or so. I have put in a support call to NI. I tried to downgrade Native Access but that failed as well so I am stuck trying to install using NA v3.1.0 and/or the iso if it ever downloads.

    Can anyone provide a copy of the iso via some route other than google drive which doesn't seem to have the capacity to deliver such a big file.

    Please, NI, get this fixed.

  • Syncopator
    Syncopator Member Posts: 27 Member
    https://community.native-instruments.com/discussion/comment/48730#Comment_48730

    Same here: Google drive failed after an hour or so, each of the 10 or 11 times I tried to download the .iso file. I asked for an alternate download method, here in this thread, earlier this week. No response from anyone at NI.

  • skingswell
    skingswell Member Posts: 7 Member
    https://community.native-instruments.com/discussion/comment/45688#Comment_45688

    NI Team please make this ISO download available in a location that doesn't have some quota limitations on downloads for your customers. There is nothing more FRUSTRATING than having a workaround that doesn't work!!!

  • Gz14091985
    Gz14091985 Member Posts: 8 Member

    Good to see that I am not the only one with this Issues...At first I thought I did something wrong. KFL 2, FM8 and Massive X won't load, even if Native Access says that they are all correctly installed.

    Did the Downgrade from NA 2 to NA 1 and reinstalled KFL 2 but nothing helped.

    Hope that someone can Help here.

    IMG_20230112_155304_855.jpg


  • Gz14091985
    Gz14091985 Member Posts: 8 Member
    https://community.native-instruments.com/discussion/comment/48694#Comment_48694

    Same Problem here...

  • Gz14091985
    Gz14091985 Member Posts: 8 Member
    https://community.native-instruments.com/discussion/comment/45516#Comment_45516

    First of all Thanks for your support.

    After I open Kontakt 7 Standalone as Admin and than What? I've followed all you said step by step, but still not working...

  • JimSifu
    JimSifu Member Posts: 6 Member

    None of technics works for me, sadly.

    But i investigate and tested one that just work for me (for windows) :

    1.Uninstall Kontakt factory library 2 and clean registry with the tool on page 1 (Fixing Software Update Installation Issues (Windows))

    2.Grab KFL2.iso on page 1, take an external drive (usb key or hard drive), make a folder on this drive and install .iso to it like ( "your drive letter":\NI\ ).

    3.Launch Kontakt 7 to see if it works. if not launch Native Access to locate the library and register the licence.

    4.Now copy your entire folder from external drive ( Kontakt Factory Library 2 Library ) to your drive of your choice, by defaut : C:\Users\Public\Documents

    5.Click on Start button or push "Windows key+R" and type on your keyboard : regedit.exe, navigate to Ordinateur\HKEY_LOCAL_MACHINE\SOFTWARE\Native Instruments\Kontakt Factory Library 2,

    On the line : ContentDir, double-click the line to edit, remove the path and past the new past from Step 4 : C:\Users\Public\Documents\Kontakt Factory Library 2 Library, enter to validate.

    6.Close Regedit

    7.Launch Kontakt 7 and voilà! 🙂

  • uche_eke
    uche_eke Member Posts: 2 Member

    Same issue here. Every other library I have works fine, only Kontakt Factory Library 2 presents this issue

    I've tried both the suggested downgrade of Native Access workaround, and the registry editor / file deletion procedure yet neither appears to have any effect

  • Shivam
    Shivam Member Posts: 5 Member

    So I need to be a computer tech to make music..Is NI amateurs? where is the fix?

  • Shivam
    Shivam Member Posts: 5 Member

    I have tried all the possible fixes but the same issue; spend around two days.. Very Frustrating. Support from NI is disabled..why?

    Screenshot_20230115_124930.png

    Anyone has a good fix..Please

This discussion has been closed.
Back To Top

Categories