i just bought three sonuscore instruments in a package deal for the holiday sales, but the downloads don't show up in native access and didn't come with serial numbers? the instruments i got were lo-ki, ha-pi, and ro-ki by sonuscore. i also have a different sonuscore instrument that DOES show up. This process has taken me hours and is very aggravating with no solution ANYWHERE in sight on the internet. Sonuscore and native access need to do better lol