Hi,
I'm new here and sorry if it is wrong place to ask about this but this the closest it gets I think.
I've bought a library from Audio Imperia but my current connection is terrible for handling NA's connection demands and requested to get manual download links for the library to download it via IDM (Audio Imperia told me to ask for it @ NI).
How much time does it usually take for the support to reply you back for such requests? It's been around 36 hours and haven't heard from it yet.
I could hardly find support ticket system and I'm not sure if I took the right action for my request. Is there a specific contact e-mail to which that I can write about my request? 🙄
Thanks,