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Native Access Playbox activation problem

Per-Henrik
Member Posts: 2 Newcomer
Hi,
I have purchased the Komplete 13 Ultimate bundle but have issues with installing "Playbox".
After installation it still reads "Demo" and I get the message "Activating Playbox failed: Failed processing the activation result: Internal error during activation"
I tried the guide: https://support.native-instruments.com/hc/en-us/articles/360000848825 but still no luck.
Would appreciate some help!
Thanks in advance,
Per-Henrik
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Comments
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Hi @Per-Henrik Playbox is not included in Komplete 13 unfortunately. Please see a list of all included products here: https://support.native-instruments.com/hc/en-us/articles/360014826258-What-s-Included-in-My-KOMPLETE-8-13-Bundle-
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