Problem Komplete Audio 6 driver installation

Jeremy_NI

I think we found a way to let you post. Can you try once again? Sorry, this 10 posts limit is the only way we found to fight the spambots on the forum!

Slovopisec

@bergysb for you and anyone else who got a similar problem, I have posted the drivers from my old CD for Komplete Audio 6.

Have a good use! Tell us about the results.

https://1drv.ms/f/s!AuF5zeSBjj6khI8ADTY3KVgQ1I-csw?e=7rg9rM

bergysb

https://community.native-instruments.com/discussion/comment/87079#Comment_87079

Thanks so much for your efforts, these drivers appear to work without issue!

Kubrak

@Jeremy_NI

Would be good idea, if NI would place that driver in NI download section...

Jeremy_NI

@Kubrak Right, I'll try to make this happen. @Slovopisec or @bergysb Can you tell me the version number of this driver?

Slovopisec

https://community.native-instruments.com/discussion/comment/87500#Comment_87500

@Jeremy_NI

Driver version 3.0.2.664

Development date 15.09.2011

Jeremy_NI

Thanks! I'm wondering if you checked if the firmware on your MK1 was up to date?

bergysb

https://community.native-instruments.com/discussion/comment/87680#Comment_87680

Komplete Audio 6 Control Panel says firmware is version 37. Updater 1.7 from the support site says that's the latest. It works with the 3.0.2 driver on a USB 3 port.

I'd be happy to test more up to date drivers for what it's worth, but the latest ones just will not install on any of my Windows 10 systems.

I might update one to Win 11 to see if that makes a difference...

Jeremy_NI

@bergysb Thanks for all the details and for taking the time. We'll have to investigate this issue.

jllamas

https://community.native-instruments.com/discussion/comment/87079#Comment_87079

Thank you! I had the exact same issue with the latest driver not being recognized by my PC. I no longer had the box or the installation disc, but the files you uploaded worked and solved my issue. Hopefully Native Instruments makes older drivers available on their site as well and update their troubleshooting guide to include trying the older drivers.

Jeremy_NI

Actually the older driver is available in the updates, not the driver page:

https://www.native-instruments.com/en/support/downloads/update-manager/?q=komplete+audio+6&t=updates

I'll ping my colleagues again so they also put that on the drivers page.

Slovopisec

https://community.native-instruments.com/discussion/comment/88716#Comment_88716

Jeremy_NI@Jeremy_NI Just in case, please check that these are exactly the old drivers that were on my old CD from AUDIO KOMPLETE 6 box. 

Andres R

Nothing Works

Jeremy_NI

@Andres R Well, that's not a lot of information, maybe you could share a few more details or get in touch with our support here: http://bit.ly/NIsupport_audio Please include the necessary info here, like the steps you tried, what didn't work, your operating system, etc...