Problem Komplete Audio 6 driver installation

Slovopisec

Hello everyone. I have a strange problem. I make install drivers for Komplete Audio 6 on my new PC Windows 10. Drivers was download from NI Support site. Windows says: can't install this drivers. I used all possible variations: under administrator and user role, auto search drivers on PC and manual selection. No result. When I directly select for update driver ***.inf file from NI installation directory Windows say: can't use this file.

But when I take old native installation CD for Komplete Audio 6 make installation and directly select for update driver ***.inf file from NI installation directory then all finished correctly! What is it? Magic? Why installation downloaded files can't work?

Jeremy_NI

@Slovopisec There are drivers for the Komplete Audio 6 MK1 and for Komplete Audio 6 MK2 on our website, could it be that you downloaded the wrong one?

Slovopisec

https://community.native-instruments.com/discussion/comment/40413#Comment_40413

Hi. Thank for feedback. I used installation file from part KOMPLETE AUDIO 6 MK1: Komplete Audio 6 Driver 4.2.0 - Windows 7 and above | 25.11.2015 | 25.0MB

Slovopisec

@Jeremy_NI Hi. I wrote about the driver version above. Maybe I'm doing something incorrectly?

Jeremy_NI

@Slovopisec Strange, we couldn't reproduce the issue. Anyway, is everything working as expected with your Komplete Audio 6MK1 ?

Slovopisec

@Jeremy_NI With old drivers from CD (from a device box) all work well. It's a good thing I didn't lose them. :)