I need help I got a Transfer ID to import to my account but keeps telling me error

vikontroles
vikontroles Member Posts: 3 Member
edited October 2024 in Native Access

a issue that they resolving it too try again later help please

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Best Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,356 admin
    edited November 2022 Answer ✓

    And you can always contact our support agents regarding these issues: https://bit.ly/NIsupport_RA

  • npearson92
    npearson92 Member Posts: 2 Member
    Answer ✓

    I opened a support ticket and the team got back to me within a day or so. They said they were having issues with the system but were able to manually transfer my license, so I definitely recommend doing that!

Answers

  • Blindeddie
    Blindeddie Member Posts: 1,559 Expert

    if it states “Try again later”, then that’s what you need to do. Maybe website update going on… Patience is a virtue!

  • npearson92
    npearson92 Member Posts: 2 Member

    I'm seeing the same thing. Hope this gets resolved soon!

  • vikontroles
    vikontroles Member Posts: 3 Member

    yes facts hpe so

  • vikontroles
    vikontroles Member Posts: 3 Member

    hjave yall been able too import license key yet

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,356 admin
    edited November 2022 Answer ✓

    And you can always contact our support agents regarding these issues: https://bit.ly/NIsupport_RA

  • npearson92
    npearson92 Member Posts: 2 Member
    Answer ✓

    I opened a support ticket and the team got back to me within a day or so. They said they were having issues with the system but were able to manually transfer my license, so I definitely recommend doing that!

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