Native Access 2 keeps asking for login credentials

René must be Unique

Installed Native Access 2 today. But I'm not so happy about that. Previously I could click on the icon of NA in the start menu of Win 10, and it was logged in automatically. Now that is no longer the case, every time I start NA I have to enter my login details. Very annoying!! Furthermore, I can't find the option to switch to light mode anywhere, I now only have the dark option at my disposal.

And when I hover over Kinetic Toys, I don't see any product info.

Jeremy_NI

@René must be Unique You never got back to us. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_install

DeepThumb

Hmmm. Win 10 as well, but my credentials keep beeing stored. Maybe NI's authorization server is overloaded due to todays Maschine and Komplete Kontrol Update.

Jeremy_NI

@René must be Unique What if you start Native Access 2 from the program files folder ? Is it the same ?

Have you tried to run Native Access 2 as admin? How to Run a Program as an Administrator

You could try the following:

make hidden files visible: Displaying Hidden Files and Folders (Windows)

go to

C:\Users\USERNAME\AppData\Local\Native Instruments\

delete these folders: Native Access, NTKdelete NTKDaemon and Native Access user reg entries

restart system and open NA as admin (by right click exe > select "run as admin")

Native Access doesn't have a light or dark mode. Native Access 1 is white and Native Access 2 is dark.

Jeremy_NI

@René must be Unique You never got back to us. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_install