Traktor S4 MK2 not being read by my computer

phendetta

Hi all,

i purchased a second hand Traktor S4 MK2. Everything went smoothly with the Traktor Pro 2 software license and hardware license transfer, and I updated to Traktor Pro 3. But my computer wont recognize my controller. So after reading a few articles I tried to install the S4 driver to see if that could fix it, the S4 MK2 driver 2.8.0. But every time I try to install it I get the message ‘installation failed.’ Does anyone know how to go about fixing this? I tried opening Traktor with Rosetta, but there is no option to on my computer when I press ‘get info.’ Please help, thank you!

Kaiwan_NI

Hi @phendetta I see that you've been in touch with our support team already.

Sorry that the troubleshooting steps on this page doesn't help either: My Native Instruments Hardware Device is Not Recognized

Let us know how you get on