Hi all, so just bought an unused by the looks of it, second hand Mk3 from an on line auction site and getting activation serial number is invalid? Is there a work around?
Using MacOS Catalina
Any help grately appretiated!
Make sure the # you are using to register is correctly entered…should be on a card in the box…if all else fails, there is No workaround, you need to contact Account and registration support to get things resolved.
https://support.native-instruments.com/hc/en-us/sections/360000092577
Just curious : the S/N appearing under my Kontrol S61 MK1 would not be the one to register? I can't remember having received a card with another S/N. I want to sell this unit and I have not registered mine because I don't need their entry level Komplete bundle, as I own their Ultimate Komplete suites. So, what should I do? I don't remember anything else aside having updated the firmware...
The S/N on the underside should be the proper number for registration…if it is not working, then you need to contact support at the link I provided above… only official support can help with registration issues…