Chromatic Fire stuck on install

Garland Taylor

Hello,

I was installing expansions for my Maschine yesterday and chromatic fire got stuck on the installation phase, and it still is. I've tried reinstalling NA2 and that didnt help, Ive tried restarting PC and that didnt help, it doesnt show up in the programs so i cant try to uninstall it or anything. Ahy help?

Jeremy_NI

Garland Taylor checked the file paths and there was an issue with that and he solved it.

ron2blessed

Me too. But on Maschine+.

Jeremy_NI

https://community.native-instruments.com/discussion/5696/chromatic-fire-stuck-on-install

Do you get an error message or does it just never ends? Check in Native Access's preferences for the selected download folder, look for iso or aria files from our products. You can also check the installation paths to see if there are no other unwanted files there as well.

Jeremy_NI

https://community.native-instruments.com/discussion/comment/29170#Comment_29170

Is it stuck on downloading or on installing? Are you still having this issue?

ron2blessed

@Jeremy_NI stuck downloading on 0%. On +

Jeremy_NI

@ron2blessed Were you able to install other expansions? Are you able to try from another network ?

Jeremy_NI

Garland Taylor checked the file paths and there was an issue with that and he solved it.

DJ White Dragon

I also have this problem. stuck on Installing.. have issued a ticket but no reply from NI as yet. has been stuck on install for over 10 days now,,,