I've just subscribed to Traktor Pro Plus but didnt get my 3 month Beatport/Beatsource subcription

albee

Is this meant to come through as an email? I have seen nothing so far.

Also, I paid for the service last year sometime but stopped it. Does this mean I cant get the 3 months now? If so, I'd rather get my money back.

Can anyone from NI help?

Kaiwan_NI

Hi @albee @Johan 1974 sorry about this. Can you please get in touch with our support team directly so we can give you the code? https://bit.ly/n1trakt

Johan 1974

I have the same. No mail for the Beatport

Kaiwan_NI

Hi @albee @Johan 1974 sorry about this. Can you please get in touch with our support team directly so we can give you the code? https://bit.ly/n1trakt

ben s

Same problem

Kaiwan_NI

Hi @ben s sorry you haven't received the code. Can you please contact our support team using the link above?

aeblemost

I did contact the online chat even, but no quick resolution, is there a solution? If there's a solution, just send us the code for the 3 months beat port/beat source, so we can try it out and see if it's worth to continue paying for one of those services! :)

Kaiwan_NI

Thanks for the update @aeblemost. If you still haven't received the code, feel free to reply to our email.