This is 2 pronged but they're related. In summary:
1: traktor 2 will not run on my 'new' laptop despite being installed and showing in Native Access
2: traktor 3 is installed and recognised by Native Access on my main dj laptop, but doesnt appear in my applications in Native Access on my other laptop or on the website.
1: I have a dj laptop but often prepare sets on my 'normal' laptop (eg during lunch at work). I updated my normal laptop recently but when i installed traktor 2 it simply wont run. It shows being installed in native access. the program is where it should be in the install path and there is an icon in the start menu and desktop. But it wont run. I've tried running as administrator-nothing. ive uninstalled/reinstalled repeatedly to no avail. I also uninstalled from my old 'normal' laptop incase i didnt have enough licenses. Nothing.
2: So I thought - I only have one install of traktor 3 on my dj laptop i'll use that - i should use it more than i do anyway. So i go to Native Access on my normal laptop - but Traktor 3 is not there. I try to add the serial (got from my dj laptop) - "invalid serial". Go to the web page - and its not under my products. But it runs on my dj laptop.
I even updated to Native Access 2 to try and rejig everything. Nothing.
I feel I've tried all the obvious stuff. Any ideas? (both laptops win10.)
thanks
*i know someone will ask - i play with DVS predominantly and trust traktor 2 more. i use 3 with a controller only.
