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Why are my images missing from Access 2 and some misreported?

ZeroZero
ZeroZero Member Posts: 30 Sine
edited August 2022 in Native Access

Win 11. A lot of images are now missing after upgrade to Access 2 (see pic) and apps like Cinematic strings 2 which IS a Kontakt instrument, is not showing in the "Kontakt instrument" list


Also, the developers should think about their use of the lines separating the image boxes/"Installed" and "..." icons because in mid table they mislead one into thinking that the installed button is the one ABOVE, and not the one BELOW. Only at the top of the table is this clear.


image.png


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Answers

  • ZeroZero
    ZeroZero Member Posts: 30 Sine

    Also Komplete Kontrol not showing in Access 2

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 4,504 mod

    Hey @ZeroZero Have you tried closing Native Access and re-opening it? Are you using a VPN?

  • ZeroZero
    ZeroZero Member Posts: 30 Sine

    Yes I have tried re-opening, its the same. No VPN here

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 4,504 mod

    Hey @ZeroZero I created a ticket in our system and forwarded it to one of our Native Access specialists so he can have a look, he'll get back to you asap.

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