nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

New owners poor support

dwerth

Now that Native Instruments is owned by InMusic I have seen support fade away just like it has with InMusic for many years.I filed a support request with InMusic a week ago over Native Access not installing Kontakt update properly.It has gone unanswered and according to them it takes about 2 weeks.I have stopped purchasing from them until they get their *** together and they can prove themselves to me.

Find more posts tagged with

Community

Comments

Jeremy_NI

Hey @dwerth Support has a lot of requests to process at the moment and reply times are impacted and delays are to be expected. My colleagues will get back to you as soon as possible. Thanks for your patience.

In the meantime, have you tried the following? https://support.native-instruments.com/support/solutions/articles/69000879336-fixing-software-update-installation-issues-windows-

And if this fails, please note that the Download Manager is back and you can download your products from it: https://www.native-instruments.com/account/downloads More info here: https://support.native-instruments.com/support/solutions/articles/69000879239-how-to-use-the-ni-download-manager

Quick links

Unanswered questions