Missing Plugin Alliance licenses from Complete Collector's Edition

Question

I purchased Komplete Collector's Edition, which includes Plugin Alliance products. They're installed on my Mac, but when I open them and sign in, I get 'License not found'. Please check my account and advise how to restore access.

Jeremy_NI · Answer

Please check this article:

https://support.native-instruments.com/support/solutions/articles/69000879285-how-to-install-komplete-s-plugin-alliance-products

PoorFellow · Answer

https://community.native-instruments.com/discussion/51588/missing-plugin-alliance-licenses-from-complete-collectors-edition

I purchased Komplete Collector's Edition, which includes Plugin Alliance products.

When did you buy ?  Please define version number of Komplete CE.

They're installed on my Mac, but when I open them and sign in, I get 'License not found'.

How did you install these plugins and which plugins exactly are we talking about ?

Please check my account and advise how to restore access.

Please check your account to see if the Komplete Collectors Edition says registered or not registered ?

.