Hi, pretty new to VSTs. Been using Waveform 13 for a couple months now with several VST (PianoTeq, Rhodes, Waves) without issue. I recently downloaded Kontakt 8 Player and Native Access and have no issues with several of their libraries (Analog Dreams, Jacob Collier Experience). However, I downloaded Emotive Choir from Heavyocity after signing up and downloading Heavyocity Portal. The files download and I can see them in C: Program Files (x86). I even moved them to the same folder as Analog Dreams and still don't see them when I reopen Native Access or Kontakt Player. I've found no instructions online that are helpful. I feel like it's something simple I'm missing and it's very frustrating. For the record, I'm old (60+) so that might have something to do with it.