Dear subrata, The product(s) for your order [REMOVED] can now be downloaded. First you will need Native Access to download your products. If you’re new to Native Instruments, a user account has been automatically created with the relevant product serial numbers added. If you don't already have an native-instruments.com password, go to the login page and click “Don't remember your password?” If you don’t yet have Native Access installed, you can download it here. Once it is installed, open Native Access and log in with your NativeInstruments account details. Now you will be able to download your products. Remember: You will not receive any serial numbers by email. NativeAccess automatically registers your serial numbers so you don’t have to enter them manually.
Komplete 15 Select Electronic for Akai
For help with the installation process, please visit our Knowledge Base. IMPORTANT: All your downloads are also listed in My Account
You'll receive another email containing your invoice for this order. If you've also ordered products that aren't listed above, these will be delivered separately.
Note the part that says you will not receive any serial numbers by email.
Did you install Native Access? Did you log in to Native Access?
Please follow the guide in the text that you posted yourself.
There is also this NI guide : How to set up your free Komplete Select bundle for 3rd party controllers
Also there is this guide from Akai…
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First you will need Native Access to download your products.If you’re new to Native Instruments, a user account has been automatically created with the relevant product serial numbers added.
If you don't already have an native-instruments.com password, go to the login page and click “Don't remember your password?”
If you don’t yet have Native Access installed, you can download it here. (latest version of Native Access for your OS)
Once it is installed, open Native Access and log in with your Native Instruments account details. Now you will be able to download your products.
Remember: You will not receive any serial numbers by email.
Native Access automatically registers your serial numbers so you don’t have to enter them manually.
