Hi everyone i purchased spitfire audio's spitfire symphonic orchestra vst and downloaded in spitfire audio app and also shows a nicnt file in the library folder and ensured that its sucessfully installed. But when i tried to add product by selecting that library in native access it shows error msg that it cant be added. i have double checked that the account that i purchased and the native acess account is the same. i even tried resetting the library in spitfire audio app and tried downloading it again in another location and still didnt work. i also tried to load it in quick load but no sounds comes and player shows demo mode in red. then i contacted spitfire support team and they asked me to ensure if full disk access has been enabled to native access, NTK DAEMON, SPITFIRE AUDIO. and i have checked it and its enabled already. They opened a support ticket for me but i havent got any response since then for more than a week. Im quite worried wwith the delay to assist me from the support team since i used to think spitfire has a really good support team. i have also contacted native support and waiting for their response too. Bc of the delay i had to reach out to any of you using spitfire products who has experiened this and if so can anyone assist me as a matter of urgency. Any help will be much appreciated thank you guys
