File location gone. Like, literally gone.

Snail speed

At first, the problem was that it couldn't find the file location only. So i tried to delete all the kontakt 8 player related files as i can so that i can maybe do a clean reinstall since the repair files wont work. I've tried everything. Deleting kontakt 8 with NI Uninstall RegTool_64bit, Reinstalling Native access itself, Goes through every single possible Kontakt 8 Player location such as in the VST3, Common files, Native instruments in program files, Public documents, and i've deleted all of them. I rebooted my computer, then the Kontakt Player 8 still appears on my 'Updates' list instead of having to download it again. I've deleted it using NI Uninstall RegTool_64bit at like 6 times now and it keeps reappearing whenever i rebooted my pc. Then i went through the C: > Users > Public > Public Documents > Native Instruments and delete the "Native Access" file. Then i Go to the > installed_products to delete "Kontakt 8.json". Rebooted again, and when i open native access, the kontakt player 8 is still there, but the file location box is quite literally gone

I checked my Preferences and the file location are default. It have its own location. I then go to C: > Common Files > Native Instruments > Service Center and delete the Native access XML file. Hoping that it'll work, i rebooted yet again and no changes has been made ever since the file location are gone. Please help me on how can i fix this problem

PoorFellow

https://community.native-instruments.com/discussion/49709/file-location-gone-like-literally-gone

Be sure that you are using latest version of Native Access for your OS

Try this :

After un-installation of Kontakt 8

Exit N.A.

Uninstall Native Access

then check with N.I. reg tool to make sure that Kontakt 8 is gone

Delete the 'Kontakt 8' XML and Native Access XML from %ProgramFiles%\Common Files\NativeInstruments\Service Center

Delete the 'Kontakt 8' from %ProgramFiles%\Native Instruments

Delete the 'Kontakt 8' from %ProgramFiles%\CommonFiles\Native Instruments

Delete the 'Kontakt 8' from C:\Users\Public\Documents\NativeInstruments\installed_products

After doing that for all the items then also delete the whole Native Access directory found in %AppData%\Native Instruments\ (C:\Users\[YOUR User Name]\AppData\Roaming\Native Instruments\ )

Reboot PC (important)

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Then download and install latest version of Native Access for your OS

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That hopefully has made the N.A: shut up about the Kontakt 8 update. If not the do the above again but also uninstall NTKDaemon and then remove anything NTKDaemon and Native Access found on disk before reboot..

N.A. is very poor at recovering from broken installations , especially when it comes to updating stuff such as e.g. Komplete Kontrol , N.A. saves the information and have no real ability to recover (I have already asked more times over time that there should be a one click recovery from all sorts of broken updates/installs/downloads , but so far this has not happened)(still hoping that it will make the list of N.A. improvements)

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