Reaktor user library unavailable

I just get this error message the trying to access it

Access Denied

You don't have permission to access "http://www.native-instruments.com/en/reaktor-community/reaktor-user-library/" on this server.

Reference #18.15c61002.1766587977.7e56b033

https://errors.edgesuite.net/18.15c61002.1766587977.7e56b033

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Sunborn

https://community.native-instruments.com/discussion/49368/reaktor-user-library-unavailable

I am perfectly in, either i am logged in, either not.

Clear your browser's cache. 😉

"errors.edgesuite.net" indicates that you are using Edge as browser? It is an Edge-related address…

Sunborn

Another mistake is that you still have old bookmarks with http (unsecure) addresses instead of https (secure) ones. Most modern browsers do not even enter such links anymore (or place a security warning on screen).

So… update the old links too. 😀

Kymeia

https://community.native-instruments.com/discussion/comment/252074#Comment_252074

I'm on Mac so no

Kymeia

https://community.native-instruments.com/discussion/comment/252075#Comment_252075

I just browsed from the communities page at NI not a bookmark so that's also weird

Kymeia

Oh well it is working again anyway - obviously a server glitch

mykejb

I get the same problem …

Interesting that the address I have in the address bar is https, but edgesuite is trying to redirect to http.

I'm guessing there's a configuration problem on the distribution service

PoorFellow

Site also works for me (Firefox , Windows 11 , Europe) :

Sunborn

so…. it's another "Mac" thing… 😊

mykejb

No, it's a distribution configuration thing. Works ok here now.

PoorFellow

I am getting the https://errors.edgesuite.net/ error now on another website completely unrelated to anything NI , so it appear to be a sort of wider problem with periodic outages… Apparently sort of like if it had been a Cloudflare error…

[EDIT] After some waiting and getting the error again with another value + refreshing the browser three times then the error vanished for the site that I had it on….

[EDIT 2] And then a while later at refresh of same page the problem were back 🙄

PoorFellow

P.S.

I found these two pages which I found interesting both of them :

Who is generating an edgesuite.net error message

Edgesuite.net Access Denied Error When Visiting Web sites

At a glance then the issue appear to be Akamei CDN cloud related…

epanzy

This happens every time I try to access the Reaktor User Library shortly after logging in. It takes sometimes up to a half hour for me to be able to access it.

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