Serial number invalid

MauRdz1

Anyone knows why i can't activate my Traktor PRO 2? I already have it installed and activated before but i restore my pc and gets me service center to activate, i installed native access and there it says that my serial number is invalid

Kaiwan_NI

Hi @MauRdz1 best to get in touch with our registration support directly so we can double-check if the serial number is still connected to your account: https://bit.ly/n1registr

Reefius

If you already installed and activated it before, it should be in your account ready to be downloaded. Are you sure you're using the same NI account as before?

MauRdz1

https://community.native-instruments.com/discussion/comment/25329#Comment_25329

I installed it many years ago, i think it never asked me to log an NI account, just put the serial code that is on the disk protection

MauRdz1

https://community.native-instruments.com/discussion/comment/25330#Comment_25330

Even i installed on another pc a few years ago and didn't have this issue

Kaiwan_NI

Hi @MauRdz1 best to get in touch with our registration support directly so we can double-check if the serial number is still connected to your account: https://bit.ly/n1registr