The section on the Music Creation website does not open

The "Music Creation" section of the website doesn't open in any browser. Incognito mode, VPN, and clearing the cache don't help. I keep getting the error "Oops! Something went wrong!"
We encountered an error processing your request. Please continue with one of the following options.
The support assistant doesn't appear. I can't create a ticket. On the support page, when I click the "Still stuck?" button, I'm redirected back to the same page with the button. There's no assistant. How can I fix this?

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PK The DJ

I just about managed to read the URL from your tiny image (it's HERE) and for me it works.

Sunborn

https://community.native-instruments.com/discussion/48405/the-section-on-the-music-creation-website-does-not-open

It works very well for me too…

Vocalpoint

Works fine here too.

What country are you in?

Arantir

My country is Russia. restrictions due to sanctions?

PK The DJ

Even if that's the reason, it shouldn't just fail and say there's an error. It should explain the restriction.

Maybe it's not imposed by NI but elsewhere along the journey…

Vocalpoint

https://community.native-instruments.com/discussion/comment/245577#Comment_245577

Yes - unfortunately.

Sunborn

https://community.native-instruments.com/discussion/comment/245577#Comment_245577

Perhaps if you use VPN? Did you tried that?

Arantir

https://community.native-instruments.com/discussion/comment/245608#Comment_245608

It doesn't work with or without a VPN. However, a specific product page from a Google search opens, like Pharlight. I can't see the full range of tools in the Music Creation tab.

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