E-Voucher €99

Hello,

I purchased Kontakt 8 and received a €99 e-voucher. I can't use it for a €98 order, but the e-voucher is only valid for half the amount, so there's a €49 balance to pay.

Since the e-voucher isn't reusable, how do I validate my €98 shopping cart?

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mykejb

I'd guess that the voucher can be used towards "a product" rather than "a cart", so it just gets applied to one of the products. Check the T&Cs carefully, and if you're still not sure I'd put in a support request here - https://bit.ly/NI_Support_All. They'll know for certain why you're only getting a 49E discount.

PoorFellow

https://community.native-instruments.com/discussion/48029/e-voucher-99

You can choose only one product , I guess that the rule is the same as for Kontakt instrument vouchers that comes with the keyboards :

quote N.I. support via Aeliron September 7 , 2024:

"The voucher code that comes with the S-Series Keyboards is valid for a single NI-owned Kontakt instrument priced below (your amount) USD/EUR on the NI Online Shop. It cannot be used for updates,upgrades, crossgrades, edu licenses, hardware, NKS partner products,or Komplete bundles and upgrades/crossgrades.

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