The details of the instrument from the NI library are not displayed, only the screen as shown in the screenshot. The keyboard is up to date (2.0.4). I’ve been searching all day for a solution and am now at a loss.
Is the Hardware Connection Service also updated in Native Access ?
What is your version of Native Access ?
Does this happen in stand alone version of Kontakt 8 ? Or does it happen only in a DAW (make and version ?)
What is the Kontakt 8 version ?
What do you have loaded Kontakt 8 , if anything , when you have this error ?
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Is the Hardware Connection Service also updated in Native Access: What exactly do you mean by that? Where can I check that?
What is your version of Native Access: 3.20.1
Does this happen in stand alone version of Kontakt 8 ? Or does it happen only in a DAW (make and version ?) BOTH
What is the Kontakt 8 version ?What do you have loaded Kontakt 8 , if anything , when you have this error ?: I tried that with many instruments… all NI. Version Kontakt 8.6.1
The Hardware Connection Service which is installed via Native Access is essential for the functionality of the S-Series keyboards , as is using the correct latest version of the Hardware Connection Service (at present version 2.0.6) . (Latest Firmware for keyboard appear as being only 2.0.4)
when you have this error ?: I tried that with many instruments… all NI.
Please give a specific example use case (preferably with screenshot).
Else then how is your keyboard connected to the computer ? And what is your generation of Motherboard/CPU/computer ? Have you tried connecting the keyboard to the computer in an alternative way ? (using another USB port or using an USB hub) ( Ref. section 6 here : My Komplete Kontrol Keyboard Does Not Start) (and article about USB hubs linked to in section 6 )
