Hey there,
my system wants to install "Ireland". ALl the files are downloaded, but the process keeps going for days (literally), and I cannot stop the installation. Any ideas?
Thx a lot
Hello Hurvineck, please try the steps that PoorFellow has suggested and please create a support ticket or open a chat support using the link below:
https://bit.ly/NI_support_NA
So our team can help you further to solve that as soon as possible.
I hope this helps☺️
Hello Hurvineck, which Native Access version are you using?
Also, have you checked the Knowledge Base Article below:
My Native Access Downloads Are Taking Too Long
If the issue persists, can you please send us the screenshot of you installation page so we can understand the issue easier and help you to solve that as soon as possible.
Hey, thanks.
Hasn't helped so far.
In order to restart the process I have clicked on uninstall Ireland. The program is STILL trying to install - see screenshot.
Thx
To see if it helps then try this :
Uninstall Native Access.
Then delete "C:\Users\Public\Documents\Native Instruments\NTK\install.json",
Delete the Native Access folder from %AppData%\Native Instruments\
Delete content from your chosen download folder
Then kill the "NTKDaemonService" (might require reboot of the machine) - else then reboot PC anyway
Then re-install NA.
Then download 'Ireland' from here and install it manually.
.
