How to fix Invalid Serial activating Traktor Pro 3 ?

Just bought the Update (as i own a very old Traktor Scratch Duo Version) to Traktor Pro 3. Installed it and then wanted to activate via Native Access by "+Add Serial" with the Traktor Pro 3 serial number shown via this link Produkte & Serien-Nr. (native-instruments.com) in my NI account. After clicking "Enter" Native Access shows me "Invalid Serial". How is this possible, what to do now?
Best Answer
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The OP has the product registered on another account. Our support team has transferred it to their current account instead.
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Answers
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Hello,
under your registered products do you see traktor scratch or some version of an older traktor
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Hi,
no. All i see is Traktor Pro 3 and the serial of it (wich is a different one than the one of the old Scratch Duo version, btw). And Traktor Pro 3 is shown as Not Registered.
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Problem solved by NI Support.
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The OP has the product registered on another account. Our support team has transferred it to their current account instead.
0
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