Z1mk2 + x1mk3 won't work

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petaripsic
petaripsic Member Posts: 5 Newcomer
in Traktor Software & Hardware

After playing with it at home with no issues whatsoever my new modular setup failed me at 1st gig. Luckily, i had back up controller. All drivers are up to date, laptop is Windows Home 10. Specs are fine. When plugging it yesterday all of the sudden i could not find wasapi driver in audio selection, just asio which wont work [no bitrate at all]. No headphones monitor and subdevice shows issues. Tried reinstaling everything couple of times to no sucesss. Please help. It is realy frustrating.

Petar

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Best Answer

  • petaripsic
    petaripsic Member Posts: 5 Newcomer
    Answer ✓

    Thanks for all your insights. After reinstalling all the drivers and even Traktor Pro 4 my Z1Mk2+X1Mk3 combo now works perfectly on Windows 10 laptop. Slight problem is, I still don't know what I did to make it work. It seems like it took several restarts and day rest :) for ASIO driver to shows up in the audio set up menu (although I know it doesn't make sense). Anyway, works great. Thanks

Answers

  • BJQ1972
    BJQ1972 Member Posts: 193 Pro
    edited May 26

    It wasn't the driver labelled Z1Mk2 ASIO Driver (WASAPI Exclusive) was it?

    Have you installed the correct ASIO driver 5.7.0? That is the only driver that has worked on windows since the last couple of updates.

    Also, the post is tagged Traktor Pro 3? The Z1Mk2 is only compatible with Traktor Pro 4, I think.

  • lord-carlos
    lord-carlos Member Posts: 4,187 Expert

    If only asio shows up (and it does not work) it hinds at that the computer did not recognize the device at all.

    Did you use the same USB cables and ports as at home? Or did you have a different USB hub?

  • petaripsic
    petaripsic Member Posts: 5 Newcomer

    I used wasapi exclusive and shared and it worked fine. Now, it is missing. I have all the latest firmware installed. Sorry for the tag, it was automatically put, I haven't noticed. I used UDG cables at home and at the gig. Z1 to X1 hub and X1 to laptop

  • BJQ1972
    BJQ1972 Member Posts: 193 Pro
    edited May 27

    Have you recently updated? WASAPI hasn't worked for me since then 4.1.1 update. You need to install the ASIO driver.

    Note: when Traktor auto configures the Z1 it will select the wrong driver. You need to manually change to the correct driver.

  • petaripsic
    petaripsic Member Posts: 5 Newcomer
    Answer ✓

    Thanks for all your insights. After reinstalling all the drivers and even Traktor Pro 4 my Z1Mk2+X1Mk3 combo now works perfectly on Windows 10 laptop. Slight problem is, I still don't know what I did to make it work. It seems like it took several restarts and day rest :) for ASIO driver to shows up in the audio set up menu (although I know it doesn't make sense). Anyway, works great. Thanks

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