Failing to register Heavyocity product

As a registered owner of Damage, I would like to purchase Damage Machina at a 20$ discount. I need to register my product on their site first though. When i try entering my Serial number (the one I found in my NI-account under the tab "Products, serial numbers and Downloads") it's telling me it's invalid.
Best Answer
-
If the "Damage" you are trying to use as a "registered owner" of Damage is an old NI serial - I do not believe that will work.
If you actually purchased Damage via Heavyocity - most certainly it will work.
I too have Damage here - but got it via some Komplete Bundle from the distant past. And while I have the product to install - I do even have a serial to see or use.
If your Damage copy (in your NI account) is standalone copy with it's own serial - you might need to reach out to Heavocity and see why the serial does not qualify.
PS: Machina is awesome BTW - I bought it straight up.
VP
0
Answers
-
If the "Damage" you are trying to use as a "registered owner" of Damage is an old NI serial - I do not believe that will work.
If you actually purchased Damage via Heavyocity - most certainly it will work.
I too have Damage here - but got it via some Komplete Bundle from the distant past. And while I have the product to install - I do even have a serial to see or use.
If your Damage copy (in your NI account) is standalone copy with it's own serial - you might need to reach out to Heavocity and see why the serial does not qualify.
PS: Machina is awesome BTW - I bought it straight up.
VP
0 -
Thanks for the response! I got it last year during a sale, i think. I'll try to get in touch with the support at heavyocity, see what they have to say.
0
Categories
- All Categories
- 18 Welcome
- 1.7K Hangout
- 68 NI News
- 900 Tech Talks
- 4.6K Native Access
- 17.8K Komplete
- 2.2K Komplete General
- 4.8K Komplete Kontrol
- 6.3K Kontakt
- 1.1K Reaktor
- 407 Battery 4
- 924 Guitar Rig & FX
- 467 Massive X & Synths
- 1.5K Other Software & Hardware
- 6.4K Maschine
- 8.2K Traktor
- 8.2K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators