Yes, I tried the NI chat bot. It went in circles and kept telling me something went wrong. I updated Native Access to 3.18 on Sequoia 15.4.0 and now it constantly makes me repair my libraries. I just want to roll it back to a version that actually functions so I can use the "professional" products I paid money for instead of having buggy trash. I feel like "please don't break the core functionality of the product" isn't a lot to ask for, and I think "give me actual tech support instead of a broken AI" is the absolute bare minimum, although Native Instruments has a history of completely failing to deliver even the bare minimum so I don't know why I'm surprised. Terrible company, totally incompetent, can't even provide customer service without me having to go to a forum. Ridiculous.