[MacOS] X1 screens not updating when Traktor window is not in foreground

spinlud

Hi, not sure if this is related only to MacOS or not (I am currently on 15.4.1).

The issue is that the X1 screens only update when Traktor is in foreground and freeze otherwise. This is problematic in my case because I use Traktor with Ableton via Link and I need to switch between Traktor and Ableton windows…and still I would like to see remaining track time on X1 while I have focus on Ableton.

Is there any workaround for this issue?

ErikMinekus

This issue has existed for years with all Traktor controllers with screens. There doesn’t seem to be any fix, macOS just stops rendering other screens with you switch between spaces or fullscreen apps.

Martiniix_NI

Hey!

Interesting, can you share a video link? I will ask around.

spinlud

https://community.native-instruments.com/discussion/comment/224858#Comment_224858

Hi, here you can find a small video showing the issue:  https://drive.google.com/file/d/1tfUQc6-eOubPWvle39oZqqzbHwVizEE0/view?usp=sharing

You can see that I am running Traktor and Ableton in LINK. When I am in the Traktor window, the screens on the X1 update normally. When I switch on the Ableton window, the screens on the X1 freeze. When I switch back to the Traktor window, the screens on the X1 unfreeze and update normally.

Martiniix_NI

will get back to you.

spinlud

https://community.native-instruments.com/discussion/comment/225002#Comment_225002

To give you more context, the problem is not related with Ableton but with Traktor/controllers and MacOS handling on spaces windows https://support.apple.com/guide/mac-help/work-in-multiple-spaces-mh14112/mac
When using multiple spaces, switching window makes the UI on the controller screens to freeze (although you can still control Traktor parameters from the controller)

ErikMinekus

This issue has existed for years with all Traktor controllers with screens. There doesn’t seem to be any fix, macOS just stops rendering other screens with you switch between spaces or fullscreen apps.

lord-carlos

Does it work if you have Traktor and Ableton on the same space?

spinlud

https://community.native-instruments.com/discussion/comment/225121#Comment_225121

Yes, but if you use full screen it is treated as a different space and it doesn't work