S2 MK3 Crossfader stopped functioning properly.

Gaspar74

So the crossfader on my 4 month old S2 MK3 yesterday in middle of a mix just seemed to freak out. The fader behaves very eratic and bounces back off the left side when moving fader to deck A. Ive everything, reinstall tractor 4 new usb cables. default settings for controller etc. Im running it on a macbook but sam results on Mac mini and with Traktor pro 3. Blowing out crossfader as well as Deoxit fader f5 lube did not solve the issue. I understand these are not able to be calibrated and arent replaceable??? What kind of shananigans is that? ANyone else experience this? Ive opened up a ticket with Support seeing its basically new bought in January and never abused.

Sûlherokhh

https://community.native-instruments.com/discussion/44521/s2-mk3-crossfader-stopped-functioning-properly

This sounds like a hardware problem. Either the fader is broken or there is some dirt in the contact area. I think there are some sprays that can help. Support should know how to proceed.

Gaspar74

https://community.native-instruments.com/discussion/comment/222536#Comment_222536

Yes, that was my first guess. And after a day or still waiting to find out what next5 steps would be from support.I sprayed ther fader down wi Deoxit fader lube like Ive done millions times before with other equipment. This had no effect wehich is leading me to think its a goner.

Sûlherokhh

Sounds like it. I hope NI can fix you up quick.