I bought a wonderful second hand Maschine Studio from a guy in Belgium were he live and i do. I picked it up myself so we meet and talked by several cups of coffee bout the instrument a lot and most important how i get that LICENSE he had to transfer. So far so good but once he was at home he can acces his licenses on the website but can not click the one he (we) need for transfer and so he (we) get stuck. He contacted the support several times by now but so far they do no answer it in any way and thats frustrated for him and for me the buyer aswell because i can not use my Maschine and thats not fair. He, the seller, bought the licenses as it has to be so it are his one, he "Ownes" them no? So isn't he the one that control and manage them as he pleased? And if something goes wrong isn't the company responsable to fix it, help him out to get it right? So why don't they? Please help us? Second question if i may.. can i buy the software for the Maschine Studio so i can use it anyway so i do not really need that license incase we can not solve this problem without the help from the support section they not answered it so far? Can someone, just someone help us please? I wanna start that Maschine Studio and the fun and now im really sad and dissapointed in the whole thing.