Z1MK2 and x1Mk3

MikeRosa

Hello all,

I´m having trouble connecting my controllers to Traktor Pro 4. I have added the serial number and managed to download the program. I have connected everything but traktor doesn´t seem to recognise the machines. The x1 is flashing some lights but the z1 isn´t. If anyone could give me some pointers, that would be great.

LostInFoundation

Check if the NIHardwareAgent is running in the background (point 5 of this support article):

https://support.native-instruments.com/hc/en-us/articles/4410096148113-My-Native-Instruments-Hardware-Device-is-Not-Recognized

And while you are there, check also the other points ☺️