Customer support

VITALKNOX
VITALKNOX Member Posts: 1 Newcomer
edited April 11 in Other Software & Hardware

I Purchased a Komplete s49 mk3 midi controller from guitar center, apparently it was previously owned then returned. I cant register the license and have no way of contacting previous owner. I Created a ticket a while back and still haven't heard anything from customer support. Is there a phone number where i can reach a specialist?

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Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,191 admin
    edited April 11 Answer ✓

    @VITALKNOX It seems your initail request got lost in our system. Apologies for that. I found it and escalated it, someone should get back to you very soon.

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,191 admin
    edited April 11 Answer ✓

    @VITALKNOX It seems your initail request got lost in our system. Apologies for that. I found it and escalated it, someone should get back to you very soon.

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