Why can't I see all my instruments/samples?

BenD · 2025-04-08T22:24:00+00:00

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Hi,

According to (latest version of) Native Access, all the content is located on an external drive. But if I open up Komplete Kontrol, Kontakt 7, or Maschine, I can only see a limited number of them. I tried reinstalling, repairing, and restarting but no luck so far.

What could be going on?

I'm using a Mac M2 Pro, OS 15.3.2.

Any advice greatly appreciated.

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Accepted answers

PoorFellow

https://community.native-instruments.com/discussion/44273/why-cant-i-see-all-my-instruments-samples

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS

and disks must be of correct format : Notes on Network Drives and Disk Formats

Else you can try first resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

Then try Resetting the Komplete Kontrol Database and reinitialize the KONTAKT Database and Reset the Maschine Database and Favorites

Also run apps as standalone first prior to using in a DAW.

All comments

PoorFellow

https://community.native-instruments.com/discussion/44273/why-cant-i-see-all-my-instruments-samples

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS

and disks must be of correct format : Notes on Network Drives and Disk Formats

Else you can try first resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

Then try Resetting the Komplete Kontrol Database and reinitialize the KONTAKT Database and Reset the Maschine Database and Favorites

Also run apps as standalone first prior to using in a DAW.

BenD

Thanks very much. I went down the list you wrote and finally managed to reset everything.

PoorFellow

https://community.native-instruments.com/discussion/comment/220850#Comment_220850

Thanks very much. I went down the list you wrote and finally managed to reset everything.

You are most welcome 🙂 And I really appreciate the feedback confirming that the suggestions helped you get things fixed 🙂 Over time it becomes important to get feedback to help one assess problems in general.

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