Is something wrong with TRAKTOR S2MK3 and Traktor Pro 4 & 3?

sergeorge

Greetings,

I just bought a new Traktor Kontrol S2MK3 and I noticed it might not working properly with Traktor Pro 4 and 3. To be more specific, after Installing NTK Daemon,Native Access,TKS2MK3FWUpdater driver, TKS2MK3 ASIO driver,Controller Editor 2.8.2 and then Traktor Pro 4 and Traktor Pro 3, the Dj controller device TRAKTOR KONTROL S2 MK3 is not working inside the Traktor Pro 4 application. Lights are all off and the controller is not responsive. Also I have obviously added it in Controller Manager as premapped however the port in option is only none (does not show/recognize the S2MK3)
I have followed and read the issue guides, I checked the service running NIHardware (The NIHostIntegrationAgent is not installed for some reason and does not show up in services list, I guess its for Kontakt)
After multiple OS restarts for the uninstalls and clean installs to locate a pettern in the issue I noticed that once it worked and I was able to do actions. However after closing the traktor app and opening it again it becomes again unresponsive.

Another exciting thing is that I installed Virtual DJ in order to test if my hardware as a controller is defective (or drivers) and if it does the same things with other djing applications. Guess what?!! The controller was PERFECTLY working fine and as expected with great experience and responsiveness. It was actually working perfectly fine without any issues. Also I think I will not understand reply types of answers like try another usb port or another computer with another os or bad usb cable or something like that, because all these were tested in the same computer with the same os and the same usb ports either 2.0 or 3.0 and as I said with virtual dj there was no issue. It’s obviously a bad software implementation and a bad product integration with the software and it makes me a bit depressed because I love traktor pro 3 & 4 as a djing software.

My action after reading some forums was to open a support ticket to see if something happens because till now I had very bad user experience spending hours with clean installing/uninstalling/checking services/ports/cables/OS.

Thank you in advance for you help!

Martiniix_NI

Hey!

It seems like there could be a little configuration hiccup on your computer. Since you've already tried some troubleshooting steps, I think it would be a great idea for our support team to take a closer look at your situation.

 We'll kindly request to check your computer to find out what might be causing the issue.

Please get back to us via email.